Legal
Terms of service
The agreement between MolnPay and a merchant using it — what we undertake to do with money we are holding, and what you undertake in return.
Not yet published, and not in force. MolnPay is not live, has no merchants and is not accepting real payments. Nothing on this site constitutes an offer of service, and no agreement exists until this document does.
What it will cover.
- What the service is, and what it is not
- Custody of crypto assets between a payment and your withdrawal, payment processing, and payouts. Not banking, not exchange, not investment, and no fiat settlement in v1.
- Custody and your funds
- That balances are held for you, that you may withdraw to your own allowlisted addresses, the 24-hour cooling period on adding one, and what happens to a balance if an account is paused, suspended or closed.
- Fees and how they are charged
- The tier you are on, that fees are taken from the paid invoice in the asset you were paid in, how the volume ladder is calculated, and the notice you get before your rate changes.
- Finality, reorgs and corrections
- That a payment is yours on confirmation, and what happens in the rare case where a confirmed payment is later reorganised out of the chain — including that a correcting event is emitted so your ledger can be fixed.
- Account states and termination
- The three merchant states — active, paused, suspended — what moves an account between them, the reason you are given, and how either side ends the relationship.
- Liability, and the limits of it
- Including the honest ones: the smart-account contracts have not been audited by a third party, and chains can and do fail in ways no service provider controls.